Chair of Trustees of Twin and Twin Trading

Twin is a Fair Trade, membership-based organization, working to build better lives for the poorest and most marginalised women and men in the trading chain. Twin does this through its Producer Partnership Programme, and through the creation of market access for smallholder farmers organized in cooperatives in the global south, through its wholly owned subsidiary company Twin Trading. 

Main Purpose of the Job

As chair you will lead the Council of the Twin Charity and the Board of Directors of Twin Trading Ltd and ensure that they collectively discharge their responsibilities, to ensure that Twin is working to achieve its charitable objects, and that TWIN Trading Ltd is fulfilling its purpose, and that both are well governed.

Person Specification

We are seeking a motivated and enthusiastic individual with a commitment to the principles of Fair Trade who wants to help develop and grow Twin and Twin Trading.

  • Our ideal candidate will have board level experience within a charity, other voluntary organisation or commercial company, and an understanding of the challenges faced by organisations like Twin as they continue to grow. Possible backgrounds might include:

    • International development
    • Private sector – including retail
    • Public service
    • Academia

    The role involves influencing institutional donors and commercial companies (traders, manufacturers and retailers), so you will bring an established network of contacts among funders, government and private sector organisations.

    Drawing on previous experience, you will demonstrate excellent interpersonal skills when leading Board meetings and ensuring that Board decisions are implemented as agreed. You will need to have experience handling and taking decisions on complex financial management information.

Key Responsibilities 

The chair of Twin and Twin Trading Ltd

  • Ensures that trustees/directors comply with their duties under charity and company law, and that both entities are well governed.
  • Leads the planning and running of trustee meetings, board meetings and AGM.
  • Takes the lead on ensuring that meetings are properly run and recorded.
  • Develops the council and board and ensures they support/add value – specifically with strategy development, governance and fundraising.
  • Ensures that necessary training is provided for Council/Board members.
  • Line manages the Managing Director on behalf of the trustees.
  • Acts as a link between trustees and staff.
  • Broadens awareness of the charity’s values and priorities and increases its visibility across a wide audience including institutional donors and the private sector.
  • May act as a spokesperson for the charity.

Location: In the UK with ability to attend regular meetings in central London.

Terms and Conditions: 

  • This is a voluntary role however reasonable expenses will be reimbursed.
  • Board members are elected according to Twin’s Memorandum and Articles of Association and to the Election by-law for a 3 year term.
  • Each year board members are expected to participate in 4 board meetings as well as any Annual or Extraordinary General meetings along with any sub-committee meetings or expert panels or working groups they agree to join.
  • Regular line management meetings with the Managing Director.
  • There may be occasional opportunities for international travel to visit Twin’s work at origin.

Applications should be by CV and covering letter, outlining how your background and experience lends itself to the requirements of the job description and person specification.

Applications should be sent to and addressed for the attention of Richard Anstead.

The closing date for applications is the 13th November 2016.

It is anticipated that interviews will take place between 28th November and the 9th December 2016.

Please click here for more information.

Consultant Mid-Term Evaluation (Kigali)


Arabica coffee farmers in the highlands of Africa have been living in long-term poverty due to a number of factors, including the vagaries of futures markets – brief booms followed by prolonged busts. The volatility of coffee prices over the past decades has hindered adequate investment in productivity and processing. Moreover, unsustainable farming practices and climate change threaten to further exacerbate challenges of yield and quality. Insufficient access to extension and affordable finance (both at the individual farmer and cooperative level) has also hampered development.

Twin has demonstrated over the years that escape from this commodity trap is possible, if farmers realise the full potential of their coffee as a certified specialty product, strategically placed in international markets. Tackling quality, productivity, price risk management and access to finance are all essential to enable producers to take advantage of this opportunity.

A key barrier to sustainable improvement of the livelihoods of smallholder farmers is pervasive gender inequality, such that increases in household income do not necessarily translate into greater expenditure on school fees, healthcare or other family essentials. It is critical that gender equity is tackled at all levels to ensure that increases in producer income actually benefit the most vulnerable groups.

It is upon this backdrop that Comic Relief awarded Twin a grant to implement the African Coffee Special Initiative; a 5 year project in four countries working with seven (7) producer organisations. 

Project Summary

Project Name

African Coffee Special Initiative

Project Aim

The aim is to develop an alliance of organisations, which produce high quality coffee placed in speciality markets.

Project Outcomes

  • Seven Producer Organisations(POs) improve their business, social and environmental performance and progress toward sustainability
  • Farmers’ income has increased by the end of the project as a result of better performance by POs
  • Seven POs have increased access to international markets through the establishment of an African specialty coffee brand
  • Female farmer members of 7 POs have increased access to and control over income generated from coffee sales
  • Female PO members are better represented in and have greater influence over decision-making in 7 POs
  • PO members have consistently higher yields as a result of adopting sustainable agricultural practices
  • At least one coffee retailer or brand has adopted a holistic model of development for POs in its value chain


April 2014 – March 2019




The following cooperatives and their members are the project beneficiaries:

  • Bukonzo Joint, Bukonzo Organics, Gumutindo in Uganda
  • Kopakama in Rwanda
  • Muungano & Kawa Maber in DRC
  • Mzuzu in Malawi

Twin’s work with the producer organisations consists of a combination of interventions in the following pillars[1]: Gender Justice, Market Access, Business Basics, Governance, Quality and Sustainable Agriculture. Using Twin’s development framework, we are able to identify each producer organisations’ strengths and weaknesses and furthermore determine the combination of support areas for each producer organisation.

Description of Assignment

The purpose of this evaluation is to assess the progress and achievements of the project and provide recommendations to guide the remaining implementation period.

The evaluation should consider the following areas of learning;

  • What combination of interventions is most effective at different stages of a producer organisation’s development to improve social, environmental and business performance?
  • To what extent do smallholder farmers benefit from the improved capacity of POs and contribute to the further growth of producer organisations?
  • Is there a marketing business case around gender intervention in coffee value chains that can prove to be an effective proposition both in terms of commercial viability and its ability to influence gender dynamic at PO and household levels?
  • How can we best influence retailers and brands to invest in a holistic approach (economic, environmental and social) to the development of their coffee value chains?

The consultant(s) will be expected to use a participatory methodology ensuring that all key stakeholders are involved.  

The assignment needs to be completed by February 14th 2017.


  • Draft Report
  • Presentation of Evaluation findings
  • Final Evaluation Report including comments

The report should be clear and simply written. The main body of the report should not exceed 30 pages. Background information should only be included when it is directly relevant to the report’s analysis and conclusions. The authors should support their analysis with relevant data and state their sources in the annex.  Evaluation findings will be shared with the project team in a dissemination meeting in February, 2017.

Skills and Competencies

  • Demonstrable experience working with/evaluating NGO work particularly those working with cooperatives.
  • Demonstrable experience working in the coffee sector particularly in East Africa
  • Experience in managing and coordinating evaluations, delivering agreed outputs on time and on budget.
  • Good working knowledge of French
  • Ability to write high quality, clear, concise reports in English

How to apply

Interested consultancy firms or independent consultant(s) should send their applications to The application should be accompanied by the following:

  • Technical proposal not exceeding 10 pages including a summarized firm profile, CVs of the lead and associate consultants.
  • Financial proposal.

The deadline for proposals is Friday, 18th November, 2016

[1] A detailed description of each pillar of work is outlined in Twin’s Theory of Change. 

Logistics and Certification Manager

Twin is an ethical trade organisation working with over 30 producer organisations representing 300,000 coffee, cocoa and nut farmers in 16 countries across Latin America, Africa and Asia. We trade and partner with like-minded businesses in Europe, Asia and the USA to grow the market for ethically sourced products.

We believe fair trade can benefit all actors in smallholder value chains. Twin works to link all actors in the value chain, fostering long-term, mutually beneficial trading relationships that promote economic development, environmental sustainability and gender equality in marginalised smallholder communities.

Main Purpose of the Job

To ensure that coffee, and cocoa are shipped in a timely and efficient manner and that logistics and shipping information is correctly recorded.

Person Specification

  • Supply chain management knowledge;
  • Spanish (essential), French (desirable);
  • Competence in the use of IT tools including Word, Excel and PowerPoint;
  • Knowledge of international shipping logistics (preferably coffee) and contractual administration;
  • Highly efficient and organised;
  • Demonstrates a high degree of confidentiality and common sense;
  • Highly developed, demonstrated teamwork skills;
  • Confidence to manage relationships with clients;
  • Knowledge and commitment to Fair Trade;
  • Knowledge in certification admin processes;
  • Coffee quality interest and aptitude;
  • Willingness to travel;
  • Qualifications: Degree level minimum

Key Responsibilities and Accountabilities

Delivering to Clients - coffee & cocoa

  • Oversee and ensure most efficient shipment of coffee to clients;
  • Prepare update to clients on shipment status;
  • Develop and maintain relationship with key logistics counterpart at coffee client companies, shipping lines, warehouses and other service providers;
  • Fulfil requests from customer regarding certification information;
  • Meet every increasing demands for traceability of coffee by customers;

Quality and Innovation

  • Identify and recommend any changes in shipping and logistics practices that may lead to cost savings and quality or environmental improvements;
  • Define and improve logistics strategies for delivery of coffee from complex origins;
  • Improve database and internal information program Caja;

Internal Management

  • Oversee:
    • Contract administration;
    • Invoicing and reports from warehouses and shipping agents;
    • Contract releases and invoicing to customers;
  • Advise traders on shipping situation, including delays and origin transport conditions;
  • Negotiate rates with shipping lines and warehouses and maintain database of agreed rates;
  • Liaise with Finance Officer to support prompt invoicing;
  • Prepare and monitor insurance claims;

Certification - coffee, and cocoa

  • Ensure appropriate certificates are received for all contracts;
  • Ensure that organic and Fairtrade certification and Rainforest Alliance is up to date. Advise on any de-certifications or suspensions;
  • Manage annual audits - Organic, FLO, RFA;
  • Keep up to date with and comply with Organic legislation;
  • Keep up to date with and comply with FLO matters including suspensions, decertification and communication with FLO/FTF (weekly check of Ecert portal);
  • RFA - manage new chain of custody compliance, reporting and audit;
  • Be aware of and informed about other certifications, eg Bird Friendly;
  • Keep up to date with industry developments.

Key performance indicators

  • Timeliness of shipping and delivery to customers;
  • Information on delays provided to customers;
  • Certification documents up to date;
  • Successful execution of the annual audits;
  • Monitoring and negotiating logistics rates such as warehousing or freights.

Holiday allowance: 25 days per year plus bank holidays and other statutory holidays

Salary: £28,000 - £30,000 depending on experience

Please send CV and Cover Letter to

Other pro bono work

We welcome support from experts or professionals looking to share or develop their experience in fair trade and development. 

We would also welcome help from communications and marketing professionals in developing our organisation’s profile and those of our members.

If you would like to donate your time and expertise to Twin pro bono please get in touch.