Twin is a development through trade NGO working with 33 producer organisations representing 300,000 coffee, cocoa and nut smallholder in 17 countries across Latin America, Africa and Asia. Our wholly owned coffee and cocoa trading company - Twin Trading, works to access value-added markets for our producer partners and offers quality products with development impact.

We unlock the power of trade to strengthen producer organisations and delivery social justice, economic development and environmental sustainability for small farmers. We are engaged throughout the value change to balance producer support with creating market demand, building partnerships that deliver sustainable, scalable and meaningful change.

Twin's Current Job Vacancies

Finance & Resources Manager (Maternity Cover)

Introduction:

Twin is a development through trade NGO working with 33 producer organisations representing 300,000 coffee, cocoa and nut smallholder in 17 countries across Latin America, Africa and Asia. Our coffee company Twin Trading, works to access value-added markets for our producer partners and offers quality coffee with development impact.

We unlock the power of trade to strengthen producer organisations and delivery social justice, economic development and environmental sustainability for small farmers. We are engaged throughout the value change to balance producer support with creating market demand, building partnerships that deliver sustainable, scalable and meaningful change.

Main purpose of the job:

The main purpose of the role is to provide steady support to the Head of Finance and Resources, focusing on Twin and Twin Trading’s finance and IT operations.

Position in the organisation:

  • Reports to: Head of Finance & Resources
  • Manages: Administrative Assistant
  • Receives support from: other members of staff

Key responsibilities & accountabilities

Responsibilities will include:

  • Manage project management system (Time@Work)
  • Invoice funders and customers
  • Enter purchase invoices and record payments in accounting systems for both Twin and Twin Trading
  • Coordinate payment runs for London and Kigali offices
  • Code and check all invoices
  • Perform reconciliations for Twin’s bank accounts and credit cards
  • Work closely with the Twin Trading Finance Officer and assist with any coffee trading related finance matters that may arise
  • Liaise with suppliers and perform credit control
  • Provide teams with financial ledgers at request
  • Manage financial matters from the Kigali office with the assistance of Kigali Administrative Assistant
  • Assist with Twin management accounts
  • Take minutes at quarterly board meetings
  • Oversee Administrative Assistant’s work
  • Post holder prepared to perform other related duties as assigned

Skills required:

  • Bookkeeping experience essential, AAT qualification desirable
  • The ability to adapt and learn new accounting systems quickly
  • Fluent use of excel
  • Excellent organisational skills with a keen eye for detail
  • The ability to motivate and manage own workload
  • The ability to work under pressure
  • Good IT skills
  • Budget management skills
  • Excellent written and spoken communication skills
  • Previous experience using Sun System, Caja, or Time@Work very advantageous
  • Working knowledge of French and/or Spanish preferable

Package:

This is a fixed term maternity cover for up to 12 months, starting in September 2017

Hours of work: Full-Time 

Recruitment Process:

Applications should be sent to jobs@twin.org.uk indicating the job title in the subject by 9:00 am on 10th August 2017. Interviews to be held the week of August 14th, 2017.  Applications should include a cover letter explaining your suitability for the job and a recent CV.

You can download this job description here

Fixed Term Contract, Part Time Support Officer - Marketing & Events

Introduction:

Twin is a development through trade NGO working with 33 producer organisations representing 300,000 coffee, cocoa and nut smallholder in 17 countries across Latin America, Africa and Asia. Our coffee company Twin Trading, works to access value-added markets for our producer partners and offers quality coffee with development impact.

We unlock the power of trade to strengthen producer organisations and delivery social justice, economic development and environmental sustainability for small farmers. We are engaged throughout the value change to balance producer support with creating market demand, building partnerships that deliver sustainable, scalable and meaningful change.

Main purpose of the job:

The main purpose of the role is to provide administrative support to Marketing team with budget and work planning, tracking and reporting, and the planning and coordination of events. You will work directly with the Marketing team developing procedures to create and streamline the team’s processes.

Position in the organisation:

  • Reports to: Coffee Marketer
  • Manages: N/A
  • Receives support from: other members of staff

Key responsibilities & accountabilities:

This support will include:

  1. Providing support on budget planning, work planning coordination and reporting processes. The post holder will have responsibility for maintaining an overview of marketing budgets from different projects, tracking costs against staff and associates time and ensuring timely reporting, according to specific programmes and travel budgets
  2. Event planning. Development of the agenda for events in coordination with team members, budgeting and tracking costs compiling the list of participants, sending invitations and providing logistic support as well as support with the preparation of presentations and reports
  3. Development of an annual budget for the events relating to the functioning of Marketing team and supporting the work planning process
  4. Overseeing and keeping track of the team’s expenditures
  5. First point of contact for the Marketing team queries
  6. Arrangements relating to travel visas for the Marketing team and coordination of arrangements for marketer travel s as required
  7. Post holder prepared to perform other related duties as assigned

Skills required:

  • Excellent written and spoken communication skills
  • The ability to motivate and manage own workload
  • Excellent organisation skills
  • The ability to work under pressure
  • Good IT skills
  • Budget management skills
  • Previous experience working for not for profit organisation and/or within the coffee industry would be an advantage
  • Working knowledge of French and/or Spanish advantageous

Recruitment Process:

Applications should be sent to jobs@twin.org.uk indicating the job title in the subject by 9:00 am on 19th July 2017. Interviews to be held on Friday, 21st of July 2017.  Applications should include a cover letter explaining your suitability for the job and a recent CV.

Package:

  • This is initially a fixed term contract for 12 months with possibility to be extended.
  • Hours of work: part time – 3 days or 21 hours per week
  • Location: London
  • Annual salary: up to £26,000 per annum pro rata to 21 hours per week
  • Holiday allowance: 25 days in a holiday year pro rata to 21 hours a week 

To download this job description please click here

Junior Quality Officer - Full-Time, Rwanda

Introduction:

Twin is a development through trade NGO working with 33 producer organisations (PO) representing 300,000 coffee, cocoa and nut smallholder in 17 countries across Latin America, Africa and Asia. Our coffee company Twin Trading, works to access value-added markets for our producer partners and offers quality coffee with development impact.

We unlock the power of trade to strengthen producer organisations and deliver social justice, economic development and environmental sustainability for smallholder farmers. We are engaged throughout the value change to balance producer support with creating market demand, building partnerships that deliver sustainable, scalable and meaningful change.

In May 2015, Twin opened a regional office in Kigali in order to ensure the smooth delivery of our projects in East Africa, and increase our development impact on the producer organisations. Our team is now composed of 5 staff, as well as external associates.

Main purpose of the job:

The role sits within the regional team and will focus on supporting smallholder producer organisations to produce high quality coffee as per specialty coffee standards. The support will be extended but not limited to quality control of cherries, processing standards at coffee wet mills, dry mills and export coffee. The job will also entail supporting producer organisations attain UTZ and Rain Forest Alliance certifications.

Position in the organisation:

  • Reports to: Quality Control Officer
  • Based in Kigali with extensive travel to Burundi
  • Manages: N/A
  • Duration of the job: 6 months

Key responsibilities & accountabilities

Coffee Quality Control

  • Technical assistance to producer organisations on: coffee cherries harvest and processing both wet and dry mill.
  • Strengthen the capacity of producer organisations in complying with specialty coffee quality standard.
  • Extend his technical support to producer organisations on green coffee quality control as per green coffee quality standard of the Specialty Coffee Association of America.
  • Conduct training evaluation and prepare reports at the end of each training exercises and practices.
  • Propose follow up actions that will ensure that the knowledge acquired during the training will have positive impact on performance.

Certification

  • Support producer organisations to prepare for certification audits.
  • Train framers and producer organisations on the certification standards required for RFA and UTZ.
  • Conduct pre-audits and ensure that corrective action is undertaken in time for the certification audits.
  • Coordinate with the certification body and the producer organisation during the audits

Project management

  • Project work planning and monitoring activities against agreed plans
  • Providing logistical support to project implementation.

Other duties

  • Collecting key data to track the performance of Twin’s coffee programme
  • Any other reasonable duty assigned that is consistent with the nature of the job and its level of responsibility.

Skills required:

  • A minimum of a Bachelor’s degree in Agriculture is essential, development studies and relevant fields are desirable.
  • Good knowledge of coffee agronomy (essential)
  • Good knowledge of certification schemes
  • Ability to take initiative and prioritize tasks

Experience (all essential)

  • Minimum two years’ experience in coffee quality control extension service.  
  • Experience of strengthening the capacity of a producer organisation in coffee quality control
  • Experience of developing and successfully carrying out certification schemes
  • Experience in project monitoring and evaluation (desirable)
  • Skills in coffee cupping (desirable)

Languages:

  • Excellent English, Kinyarwanda and Kirundi are essential.

Other

  • Excellent administrative skills including use of Ms Office (Excel, Word, Power point and Outlook)   
  • Outstanding communication skills
  • Team work and ability to work in multicultural environments
  • Proven ability to work independently

Package:

  • Hours of work: this is a full time job (40 hours a week)
  • Salary: Depending on experience
  • Contract conditions: 6 months

Recruitment Process:

Send an up to date CV and a cover letter clearly stating why you are suitable for this job to jobs@twin.org.uk and indicating the job title in the subject by 5th July 2017. Interviews will be held in our office in Kigali the following week. 

Download this job description here

Other pro bono work

We welcome support from experts or professionals looking to share or develop their experience in fair trade and development. 

We would also welcome help from communications and marketing professionals in developing our organisation’s profile and those of our members.

If you would like to donate your time and expertise to Twin pro bono please get in touch.