North American Coffee Marketer

Twin is a leader in building sustainable, traceable supply chains and is seeking a talented individual to join our team.

Twin is a development through trade NGO working with 33 producer organisations representing 300,000 coffee, cocoa and nut smallholder in 17 countries across Latin America, Africa and Asia. Our coffee company Twin Trading, works to access value- added markets for our producer partners and offers quality coffee with development impact.

We unlock the power of trade to strengthen producer organisations and delivery social justice, economic development and environmental sustainability for small farmers. We are engaged throughout the value change to balance producer support with creating market demand, building partnerships that deliver sustainable, scalable and meaningful change.

Job Purpose:

  • Marketing: To promote and market coffee on behalf of East African producer partners of Twin/Twin Trading. Main focus: North American Market.
  • Advising: To provide training and support on Arabica coffee marketing to East African producer partners of Twin/Twin Trading.

The ideal candidate will have the following qualifications and skills:

  • Identifies with Twin’s approach, theory of change and pillars of development and shares Twin’s values
  • Enthusiastic about extensive travel (10 weeks plus p.a.) mainly to Africa including remote locations
  • Experience working in cross-cultural environments
  • Ability to work independently and to collaborate closely in a team
  • Creative, entrepreneurial self-starter
  • 3+ years of experience in marketing, coffee trading, or other related business field
  • Excellent oral and written communication skills
  • Ability to work remotely from a home office in North America (Seattle area preferred, but not essential)

Other highly desirable skills include:

  • Proficiency in French and/or Spanish
  • Experience living or working abroad in the world’s least developed countries
  • Coffee cupping experience, SCAA Tasters Pathway or Q grader preferred
  • 3-5 years of experience in the specialty coffee sector
  • Knowledge of green coffee trading and supply-side processing

Reports to

Head of Trading and Marketing, Twin and Twin Trading Ltd

Responsibilities

At Producer Organisation level

  • Provide information on global market profiles and developments
  • Advise and collaborate on development and execution of marketing strategies, including annual cycle of review, planning and monitoring
  • Assist to identify, contact and develop business with buyers
  • Advise and train POs on coffee quality analysis and control, including cupping
  • Advise on Price Risk Management and assist to develop PRM strategies
  • Collaborate with Twin Information and Communications manager and PO teams to collect and disseminate marketing information

At Market level

  • Accompany, represent and promote POs, both remotely and in person (trade fairs, visits to buyers, buyer visits to POs)
  • Nurture relationships with buyers by phone, email, samples, visits
  • Accompany buyers to understand PO realities, to develop relationships with POs, and to understand and potentially engage with PPP work
  • Participate in coffee quality evaluation/cupping sessions with members of the Twin team and with buyers
  • Draw up costings and make offers of POs’ coffees sold through Twin Trading
  • Undertake follow-up on contracts sold through Twin Trading
  • Contribute to the development of Twin’s coffee marketing strategies

Salary

Depends on experience

Travel

This post requires the holder to travel oversees (approximately 10 weeks p.a.)

The deadline for applications is Sunday 28th August 2016. First round interviews will take place the week of 5th September 2016.

Please send Cover Letter & Resume / CV to jobs@twin.org.uk with the job title indicated in the subject line by 28 August 2016

Other pro bono work

We welcome support from experts or professionals looking to share or develop their experience in fair trade and development. 

We would also welcome help from communications and marketing professionals in developing our organisation’s profile and those of our members.

If you would like to donate your time and expertise to Twin pro bono please get in touch.

JOB TITLE:   PROJECT COORDINATOR- Kigali (part time)

PART 1: INTRODUCTION

 

Project Coordinator - Kigali (Part-Time)

Twin is a development through trade NGO working with 33 producer organisations (PO) representing 300,000 coffee, cocoa and nut smallholder in 17 countries across Latin America, Africa and Asia. Our coffee company Twin Trading, works to access value-added markets for our producer partners and offers quality coffee with development impact.

We unlock the power of trade to strengthen producer organisations and deliver social justice, economic development and environmental sustainability for smallholder farmers. We are engaged throughout the value change to balance producer support with creating market demand, building partnerships that deliver sustainable, scalable and meaningful change.

In May 2015, Twin opened a regional office in Kigali in order to ensure the smooth delivery of our projects in East Africa, and increase our development impact on the producer organisations. Our team is now composed of 5 staff, as well as external associates.

Job Purpose:

The role sits within the regional team and supports the operation of African coffee projects from the Kigali office. It involves project coordination, and monitoring of activities and expenditures. The project coordinator will also be the primary contact within the regional team for all reporting communications with the London office.

Position in the Organisation:

The project coordinator will be reporting to the Regional manager  in Kigali and working closely with the Programme Officer - African Coffee in London. 

Manages: n/a

Responsibilities:

Project Coordination:

  • Support the regional team in the coordination of the African coffee projects, including monitoring the associates’ activities against agreed work plans, and sub-grants sent to partners.
  • Access gaps and/or delays in project implementation and flag any concern to the Regional Manager
  • Ensure that reports from associates and staff are sent in a timely manner to the Regional Manager to be reviewed.

Project Development:

  • Be an integral part of the programmes team, including suggesting new systems and improving project coordination and administration across the organisation.

Internal Management:

  • Support the use of the shared server for improving communications across teams e.g. updating/amending work plans of associates, and storing project information.
  • Review invoices from associates and send these to the Regional Manager for final approval.

Other Duties:

  • Provide support to the trading team in London when information regarding a PO's shipping and coffee availability is needed. 
  • Any other reasonable duty may be assigned as long as it is consistent with the nature of the job and its level of responsibility.

Person Specification:

Skills & qualifications:

  • A minimum of a Bachelor’s degree in international development or related subject.
  • Excellent coordination and communication skills, especially for working with multicultural teams.
  • Ability to take initiative and prioritize tasks
  • Proven ability to monitor expenditures and provide updated information for financial reporting
  • Coffee sector experience (Desirable)
  • Excellent administrative and IT skills
  • Identifies with Twin’s approach, theory of change and pillars of development and shares Twin’s values     

Experience:

  • Minimum two years’ experience on project coordination
  • Experience in project reporting
  • Experience in budget monitoring
  • Experience/exposure to  international development work
  • Experience of working at a distance with dispersed teams

Languages:

  • Excellent English and working knowledge of French

Employment Terms:

Hours of work: This is a Part-Time contract (3 days a week)

Salary: Competitive depending on experience

Contract conditions: Fixed term of 8 months, with possibility of extension or permanency.

Holiday allowance: 25 days per year pro-rata plus bank holidays and other statutory holidays

Send an up-to-date CV and a cover letter to jobs@twin.org.uk indicating the job title in the subject by 28th August 2016.  Interviews will be held in Kigali the week commencing 5th September 2016.

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